frequently asked questions

 

How to care for handmade Items?

All items should be cared for in the way instructed on the tag - however we encourage people to use the following suggestions when cleaning our handmade items.

Stamped Fabric -Wash Cold Water, Hang to Dry

Anything with Embroidery - Turn inside out for Washing (to protect the thread), Cold Water, Hang right side out to Dry

Anything with Patches - Turn inside out for Washing (to protect the patch), Cold Water, Hang right side out to Dry

Tufting - We recommend you wash tufted patches as little as possible but if you do need to put one through the wash, please do so in a garment bag.
***Some threads may fray during the process. DO NOT PULL. Use a pair of scissors to gently trim down to the rest of the yarn.

Every item has gone through at least one full wash cycle before ending up on the site- it's clean and pre shrunk. Continue to care for the garments with the above instructions to ensure that the quality lasts as long as possible <3

 

Do you make custom orders?

Yes! We love working directly with our customers to create 1 of a kind items. Whether its a completely unique an idea you want to see executed or just something on the site you'd like made in a different size, we'd love to work with you! Please send us a message HERE or via our Instagram (foreversoup.co) describing your idea or adjustment.

 

Are you local to NYC and want to set a pick up instead of delivery?

Send us a message - we would be more than happy to arrange if possible. 

 

 

Have items you would like to donate?

We are currently working on the best system in order to take in as many donations as possible. If you are a local to NYC, please send us a message and we will work with you to arrange a drop off. We do not currently have the ability to accept donations by mail.